Tips from the BBB on How to Choose a Consumer Credit Counseling Service

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What questions should I ask of a consumer credit counseling service before signing up?

Tips from the BBB on How to Choose a Consumer Credit Counseling Service

The Better Business Bureau (BBB) has become perhaps the most trusted evaluator of businesses in the world. When it comes to choosing a consumer credit counseling service, they offer plenty of advice on what to look for and what to look out for. Here are a few tips from the Better Business Bureau on how to choose a consumer credit counseling service.

  • Everything should be disclosed “up front”. The costs of service should be straightforward and reasonable.
  • Ask about services beyond a debt-management plan and debt consolidation.
  • Is a free budgeting session available? How about other education? It all should be.
  • What kinds of fees are charged for any additional counseling services?
  • Is the consumer credit counseling service accredited through an independent, third-party association such as the Council on Accreditation? Are counselors certified? If not, what kind of training do they have?
  • You don't need to pay a credit counselor to receive a new payment plan from a creditor. You could simply call a credit card company and ask for help on your own. All they can do is say no.

Ask all of these questions when you are choosing a consumer credit counseling service and you will know that you have made the right decision based on the most trusted business organization you can find.



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